HM Revenue and Customs: Correspondence
Treasury

Photo of John Hemming

John Hemming (Birmingham, Yardley, Liberal Democrat)

To ask the Chancellor of the Exchequer what the extent of the backlog is in dealing with correspondence and other contacts at HM Revenue and Customs.

Photo of Dawn Primarolo

Dawn Primarolo (Paymaster General, HM Treasury; Bristol South, Labour)

HMRC has received over 26 million items of correspondence from customers in the last 12 months. At the end of May 2007 it is estimated that around 76,000 items are more than 40 working days old.

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