HM Revenue and Customs
Hywel Williams (Spokesperson (Education and Skills; Health; International Development; Treasury; Work and Pensions); Caernarfon, Plaid Cymru)
To ask the Chancellor of the Exchequer what targets his Department sets for quality of service at HM Revenue and Customs offices in Wales; and what recent assessment he has made of performance against those targets for each office.
Dawn Primarolo (Paymaster General, HM Treasury; Bristol South, Labour)
HM Revenue and Customs (HMRC) sets national quality of service targets that apply equally to offices in Wales. HMRC's combined Annual Report 2005-06 and Autumn Performance Report 2006 (cm6983) sets out the latest assessment of progress. The report was presented to Parliament on