Health written question – answered at on 3 May 2006.
To ask the Secretary of State for Health pursuant to the answer of 4 April 2006 to question 59146 on the National Blood Service, what estimate the National Blood Service has made of the number of calls made from call centres in her Department in 2004–05 using predictive dialling; and how many such calls resulted in silent calls.
Data for the year 2004–05 can be obtained only at disproportionate cost. However, the National Blood Service (NBS) has provided data for thepast year.
The NBS made 1,467,382 calls between
Yes2 people think so
No1 person thinks not
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