John Hemming (Birmingham, Yardley, Liberal Democrat)
To ask the Secretary of State for the Home Department how many applications for passports have been rejected when received by post since the new categories of rejection came into operation, broken down by (a) category and (b) passport office.
Andy Burnham (Parliamentary Under-Secretary, Home Office; Leigh, Labour)
Since the implementation by the UK Passport Service (UKPS) of new photo standards from
A breakdown of this information by passport office is shown in the table.
The three main categories of photograph rejection are incorrect paper quality, facial expression and eyes obscured. The UKPS are currently unable to provide a breakdown of these categories by office. The UKPS will shortly be issuing revised guidance to its customers clarifying how the standards should be met to ensure fuller compliance.
|Passport application intake||597,863|
|Total photo rejections||81,927|
|Photo queries as percentage of intake||13.7%|