Patrick Hall

Does my hon. Friend agree that, whatever the merits of a dispute and whatever the issues involved—including the issue, which has been raised today, of whether a company should rely on overtime to run basic services—punishing the passengers is never the answer, and is never acceptable? Will he make it clear that the Government will consider the wider issues involving how the company operates, and how the union is dealing with these matters?

— from debate entitled “First Capital Connect

The three speeches/headings immediately before

  1. 1 earlier: Chris Mole

    I asserted in my statement that the action appeared to be co-ordinated by employees, and I will not go beyond that assertion today.

    The hon. Gentleman asked whether the position on the use of voluntary and shift working was the same that in other train companies. We are currently trying to determine the extent to which that arrangement is a problem, but it is clear that it is not universal, although it has been inherited by some franchises from former British Rail regions. We will continue to monitor the situation closely in order to be able to answer some of the questions that the hon. Gentleman has posed.

  2. 2 earlier: Norman Baker

    The Minister will share my dismay at the grotesque disruption caused to passengers from Brighton to Bedford and elsewhere on the network. The Secretary of State took strong action against London Midland in relation to events that occurred in September, and I welcomed the written statement about that. Can the Minister tell us what action, if any, he intends to take against First Capital Connect, and if the answer is "None", will he tell us what is the difference between those two events?

    Will the Minister provide Members with an analysis by the train operating company showing what percentage of train services depend on voluntary shift working, which has been the cause of massive disruption and cancellations today? Is it not rather worrying that so many trains are dependent on that? Will he also urge the rail union ASLEF to call off the threat of a strike on which it is to hold a ballot whose result will be known on 9 December? Will he suggest that both sides sit down with ACAS, and with the Department for Transport if appropriate? If, as he suggested at the beginning of his statement, industrial action is indeed co-ordinated—I think that that was the word he used—by the rail union ASLEF, is that legal without a ballot?

  3. 3 earlier: Chris Mole

    It was, of course, deeply regrettable that services were disrupted on Sunday when, as we know, a number of people wanted to travel in order to pay their respects on Remembrance day. I have to say that the questions raised by the hon. Lady are essentially matters for the company. We have a franchise system in which we place trust in the companies to deliver the service that we franchise to them. It is for them to get on with the discussions and negotiations with their employees to ensure that this matter is resolved as rapidly as possible.

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