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NHS24
Jackie Baillie (Labour) | Question S3W-40425
To ask the Scottish Executive how many calls have been categorised by NHS24 as (a) P1, (b) P2 and (c) P3 in 2010-11.
Nicola Sturgeon (Scottish National Party)
For the period April 2010 to February 2011 (inclusive):
3% (35,540) of total calls dealt with by NHS24 were categorised as P1.
7.8% (90,878) of total calls dealt with by NHS24 were categorised as P2.
Information about category P3 calls to NHS24 is not held centrally by the Scottish Government, however these calls are monitored internally by NHS24.