Due to changes made to the official Scottish Parliament website at the start of 2011, our parser that used to fetch their web pages and convert them into more structured information has stopped working. We’re afraid we cannot give a timescale as to when we will be able to cover the Scottish Parliament again. Sorry for any inconvenience caused.
Keith Brown (Scottish National Party)
The Scottish Government has not carried out any specific survey, however, the Scottish Household Survey (SHS) is asked of a sample of households across Scotland each year and includes questions on passenger satisfaction. Although the SHS has a large sample that covers the whole of Scotland, the results are not representative below local authority level.