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e-Government (13 Oct 2005)

Margaret Moran: ...was a unified offer to citizens not only for delivery of certain services, but across the board, including the voluntary sector. When we went to Canada, its greatest claim to fame was the online moose hunting licence. Perhaps that was not the best example to show us in those days. Nevertheless, the vision was good. We need to consider how we can make maximum use of all our IT opportunities...

E-services (16 Jan 2003)

Ms Margaret Moran: ...licence" approach to online services. The Canadian Government put moose licence applications online and wondered why they were not overwhelmed by people going online. I do not know how many people hunt moose—or, perhaps, meese—in Canada. We have put online the simple tasks and not those which people need or value. We need, therefore, to consider the more complex operations...

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