Postal Services Bill
10:44 am
Moya Greene: It is changing everything. It is helping employees bring skills and talents that they have amassed in other areas to their jobs, which, in the main, can be repetitive and pretty boring. It is helping them to figure out what needs to be fixed, to not wait for somebody else to come and fix it, and to structure the projects themselves that will fix what needs to be fixed. It is in place now in 10 of our facilities. It has been a huge tool to help our people come to an understanding of what they need to do to be successful in all aspects of handling and processing of mail. It has had a huge impact on safety, and it has reduced costs inside individual facilities.