Clause 178 - Healthwatch England

Part of Health and Social Care (Re-Committed) Bill – in a Public Bill Committee at 2:45 pm on 14 July 2011.

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Photo of Nicky Morgan Nicky Morgan Conservative, Loughborough 2:45, 14 July 2011

Well, perhaps the hon. Lady has had more success with IPSA than I have had. If the right people are in position doing the right job and are the  right advocates, there is a lot that can be done in telling the public how to come and describe the treatment they have had. We should worry less about process and the way that Committees are constituted. We should get the right people in, because they have the right ears for hearing about cases of bad treatment, or listening to people with long-term conditions making it clear how care pathways can be improved.