Health and Social Care Bill
Liz Kendall (Leicester West, Labour)
Mr Hood, I am sure you want us to focus on the amendments, which is exactly what I will do.
I want to make two other points. The hon. Member for Stafford rightly raised the issue of respect and dignity. I am sure we could go around the houses about the meaning of patient-centred care and the patient experience and so on. I simply want to put on record that I absolutely support him in wanting to achieve that goal.
My third and final point is to put on record for Government Members that quality is difficult to define, and outcomes are difficult to define. We had a brief debate about politically driven targets. I believe that the previous Government’s targets were always about improving quality and outcomes for patients, but there are different ways to get those outcomes. Sometimes we have to measure what is called inputs, such as the time spent waiting for treatment, because the ultimate outcomes are often difficult to measure. I therefore respectfully urge hon. Members not to think that defining quality or outcomes is simple; it is a difficult process. The definition has to be as broad as possible if we want to improve patient care. On that point, I would like to press the amendment to a Division.