Written evidence to be reported to the House
Housing and Regeneration Bill
5:45 pm
Terry Edis: A few years ago, it was said that tenant management organisations outperformed local authorities in every department—rent collection, antisocial behaviour, lettings and everything else. The structure is there, through the tenant management system; the policies are made by the tenants but they are carried out by the paid staff. There is a line, and that line should never be crossed. The defining line is that, yes, we make the policies, but the staff carry them out. As long as they are carrying them out, we would not encourage any tenant management organisation whatever to get involved with the management of the properties, or any aspect of it.