Clause 24
Crossrail Bill
3:00 pm

Susan Kramer (Shadow Secretary of State for Transport, Transport; Richmond Park, Liberal Democrat)
I very much support the inclusion of passenger groups as has been proposed in the amendment. In my days on the board of Transport for London, advice from passenger groups was crucial to understanding how to get the service right. It is important particularly at a time when we need to ensure that there is joined-up thinking and that we deliver what is properly integrated and responsive to passengers’ needs. When a sum of about £16 billion is being invested, it seems that not to give those groups the high-priority profile that would be provided by including them in the Bill would be to miss an opportunity. The amendment would show that thinking has changed and that passengers are recognised as part of the system in a railway that, too long, had the reputation of being an arrangement that would work beautifully if people never bothered to get on the trains. That change in thinking that needs to be incorporated.
