Clause 13
Consumers, Estate Agents and Redress Bill
6:15 pm
Stephen Pound (Ealing North, Labour)
My right hon. Friend makes a telling point about how a bill could build up. I consider British Gas to lead the market on the ethical approach. Typically, it takes 140 days to disconnect following non-payment. It writes an average of 10 letters; as a result, the total number of gas customers disconnected by British Gas in 2006 was three. The system exists, and surely the NCC should oversee that, rather than, as my right hon. Friend so strongly said, provide a belt and braces system.