Written evidence to be reported to the House
Child Maintenance and Other Payments Bill
12:00 pm
Nadine Dorries (Mid Bedfordshire, Conservative)
That just exacerbates the complaints and the ongoing situation. There would be a much better outcome for everybody, including the employees, who would get to know clients over the telephone, and the clients, who would know who was looking after their case. Then, perhaps, there would be swifter resolutions and better deals and it would work better all round.