Schedule 2 - Part 3A of Schedule 17 to the 2000 Act
Consumer Credit Bill
5:30 pm
Charles Hendry (Shadow Minister, Trade & Industry; Wealden, Conservative)
I am genuinely grateful to the Minister for that clarification. To use his own words, it was good, but not excellent. I would be grateful, however, if he could go into a bit more detail about the fees. Is he saying that people might be charged for using the financial ombudsman service? When we refer constituents to the local government ombudsman or the parliamentary ombudsman, there is no charge for using them. I am not clear whether the fees that we are talking about are for people who make an application to the ombudsman to have their case reviewed or whether they are for something entirely different. Are other ombudsmen able to charge fees in the same way?