Clause 59 - Financial services ombudsman scheme to apply to consumer credit licensees
Consumer Credit Bill
3:15 pm
Mr Ian Liddell-Grainger (Bridgwater, Conservative)
Perhaps I could help the Minister. All members will agree that it would be unacceptable for that scenario to continue. When the situation becomes compulsory rather than voluntary, perhaps the Government should think about letting the guillotine down. The hon. Member for Northampton, North is right; this situation cannot be allowed to continue. We know that the FOS can run out of time and cases could continue for three or four months. The Minister decided voluntarily to take things to that stage. If it becomes compulsory, it is because it needs to be taken further. Perhaps the Minister could consider that as a cut-off time.