Clause 13 - Designation of operator of student complaints scheme
Higher Education Bill
11:00 am

Mr Phil Willis (Shadow Secretary of State for Education and Skills, Education & Skills; Harrogate and Knaresborough, Liberal Democrat)
The hon. Lady will remember that I made the specific comment that we cannot do anything unless we have all the facts. The purpose of raising that example was to explore the idea of having an ombudsman rather than an independent adjudicator. I look forward to the Under-Secretary's response.
