Clause 13 - Designation of operator of student complaints scheme
Higher Education Bill
11:15 am
Mr Phil Willis (Shadow Secretary of State for Education and Skills, Education & Skills; Harrogate and Knaresborough, Liberal Democrat)
I thank the Under-Secretary for his response. Sadly, he did not explain why there should not be an ombudsman service. He gave reasons for setting up this service, so why not set up an ombudsman service? Not to do so is a pity. This is the last time that we can speak on part 2, and Members will leave the Committee rather dissatisfied with the Under-Secretary's responses to concerns about the complaints system. Many types of student and staff complaint will go totally unnoticed as a result of this Bill. I am sure that we will revisit these issues on Report. I beg to ask leave to withdraw the amendment.
Amendment, by leave, withdrawn.