Clause 12 - Qualifying complaints
Higher Education Bill
9:10 am

Mr Tim Collins (Westmorland and Lonsdale, Conservative)
Thank you, Mr. Gale.
In its submission to the Committee, the royal college states that the Bill's wording leaves it
''unclear whether complaints relating to nursing placements, which are carried out as part of a nursing course, should be taken to the newly created 'designated operator' or to the NHS establishment where the placement is completed. Placements are integral to the teaching and practical development of nursing students . . . In the light of this it is imperative that students have absolute clarity about where to direct a complaint should they have one.''
I am sure that the Under-Secretary recognises the case that is being made for clarity.
The amendment may or may not be the perfect way to tackle that concern, but it seeks to clarify on which side of the divide a nursing student would find themselves if they were in dispute with the institution at which they had taken up a placement. It suggests that they should not go to the newly designated body, although we would probably meet the royal college's point if we came down on the other side and said that students should automatically go to that body. However, the royal college and many nursing students would welcome greater clarity, and the Committee has been asked to provide it. The Government could accept the amendment or table an alternative later. Equally, the Under-Secretary could give the royal college the clarification that it seeks in his remarks, and I hope, indeed, that he will now do so.
