Clause 11 - Complaints, matters and persons
Police Reform Bill [Lords]
3:30 pm

Mr Bob Ainsworth (Parliamentary Under-Secretary, Home Office; Coventry North East, Labour)
The last thing that I would try to do is slide out from under the argument on the basis of a technicality. The issue has been around for some time and was debated at some length in the other place, so it is not new, and was already on the table.
Clearly, there must be a robust mechanism for redress if a member of the public wants to make a complaint against an accredited person, and the public will want to be satisfied that the organisation's complaint system is satisfactory. That will be secured through the arrangements under clause 36(6), which places a duty on the chief officer responsible for accreditation to ensure that the employers of those people
''have established and maintain satisfactory arrangements for handling complaints''
made against them. If those arrangements are not applied satisfactorily, clause 38(3) allows the chief officer to withdraw the accreditation. Clause 38(6) is also relevant. It makes the accredited person and their employer jointly liable for unlawful conduct.
It is worth noting that local authorities already have their own complaint systems for people that they employ as neighbourhood, street and dog wardens, park keepers and environmental health officers. Such people have been exercising similar powers to those of accredited community support officers for many years. To my knowledge, no one has suggested—although I may well be wrong because all kinds of suggestions are made in the House—that that category of person should be brought within the remit of the Police Complaints Authority. No one is suggesting that complaints against such persons should fall to the IPCC.
As my noble Friend Lord Rooker explained in another place, if it is inappropriate to use the new IPCC for existing local authority employees, it is surely equally inappropriate to bring accredited community support officers within the commission's jurisdiction. Far from stopping or minimising confusion, the hon. Gentleman's proposal is likely to cause even more. Accredited persons will not be able to use reasonable force; indeed, as he says, we have now accepted that they should not have the power to detain. They are therefore not on a par with community support officers, who will be subject to the new complaints system. They will have limited powers to deal with public nuisance including litter, dog fouling and environmental concerns such as abandoned cars.
Accredited persons fulfil a complementary role to that of the police and community support officers, and will not be thought of by members of the public as part of the police service; we are trying to guard against that.
