Clause 27 - Additional functions of governing body
Education Bill
12:15 pm

Photo of Mr Chris Grayling

Mr Chris Grayling (Epsom and Ewell, Conservative)

I am worried by some aspects of the Minister's remarks. The hon. Member for Harrogate and Knaresborough made a good point about our current litigious and complaining society, although I

do not agree with his analysis of the reasons for it. There is obviously a sensible balance to be struck between listening for justified complaints from parents and allowing parents to complain about anything that moves, which is the case in too many schools. A few weeks ago a head teacher told me that one of his biggest problems is that parents often refuse to accept what the teachers say. If the teachers say that a pupil is causing problems, more often than not the parents will not accept it.

It worries me that the Minister does not feel that any guidance is necessary on that. We need to think of the nature of schools. Amateur governing bodies do their best to provide support to head teachers in an area that is becoming increasingly problematic for schools. The burden of complaints, particularly about the conduct of staff, is growing all the time. Schools need clear support and guidance on that. The Government will have to be quite tough in setting out when complaints will be accepted and how they will be processed, and they must protect teachers against the risk of false allegations by pupils, which happens all too regularly.

It also worries me that the Minister is not certain that Government guidance on such matters is needed. It is one of the few areas in which their guidance is definitely required. They must show leadership and help schools to deal with complaints and related circumstances. I urge the Minister to reconsider what he has just said. It is necessary to give schools support and a clear framework within which to operate, and to give their heads, governors and teachers strong protection against a culture in which people's behaviour and their unwillingness to accept what teachers say are not given serious enough attention.

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