Clause 4 - Procedure for dealing with complaints
High Hedges Bill
10:45 am
Mr John Taylor (Solihull, Conservative)
Clause 4 sets out the procedure for dealing with complaints. A complaint goes to the local authority—the district, borough or unitary council, or Welsh equivalent—which may, if it wishes, charge a fee. The Bill provides for the Government to set a maximum fee as well as enabling local authorities to refund fees in appropriate cases.