Part of the debate – in the House of Lords at 3:22 pm on 16 May 2012.
My Lords, does the noble Lord find it humiliating that the queues at Heathrow are the butt of Twitter messages and jokes around the world? Does he accept the strong criticism from the Chief Inspector of Borders and Immigration that the problems at Heathrow are caused by massive cuts of 15% of the staff, at the same time as massive organisational changes and a massive lack of good management; or, does he agree with the Immigration Minister in the other place, Damian Green, who says that since May 2010 there has been the wrong kind of wind?