Home Department (Croydon Office)
Oral Answers to Questions — Home Department
2:30 pm
Kevin Brennan (Cardiff West, Labour)
One of my constituents has been trying since August, both online and by telephone, to get an appointment for any day and any time. I know that the Minister is assiduous so, rather than just listen to what his officials tell him, will he do a bit of mystery shopping and try to get an appointment, online on his home computer or by telephone, to see whether or not the system is working in practice?